Privacy & Cookies

Privacy

This privacy notice sets out how Battrecycle treat your data with the utmost care and take appropriate steps to protect it.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 2nd October 2023.

If you have any questions about this policy, please email hello@battrecycle.org

When do we collect your personal data?

· When you visit our website
· When you create an account or sign up for a newsletter with us or complete our contact form·
· When you engage with us on social media
· When you contact us by any means with queries, complaints etc.
· When you ask one of our team to email you information about a product or service
· When you choose to complete any surveys we send you
· When you comment on or review our products and services via our social feeds or websites

Any individual may access personal data related to them, including opinions. So if your comment or review includes information about a team member who provided that service, it may be passed on to them if requested

What we collect and how we may use it

We may collect the following information:

· Email address
· Further contact information
· First name and/or last name
· Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback

We require this information to keep you up to date with the latest news, to understand your needs and provide you with a better service, and in particular for the following reasons:

· Internal record keeping
· We may use the information to improve our services
· We may periodically send news updates which we think you may find interesting using the email address which you have provided
· We may use the information to customise the website according to your interests.
· To develop, test and improve the systems, services and products we provide to you. We’ll do this on the basis of our legitimate business interests.

We do not sell, trade or rent your personal information to third parties.

Visitors to Our Website

When someone visits battrecyle.org, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website (battrecyle.org).

We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

People Who Call Us

When you call Battrecycle we may collect Calling Line Identification (CLI) information. We use this information to help improve our efficiency and effectiveness.

If you live outside the UK (or all non-UK customers)

By using our services or providing your personal data to us, you expressly consent to the processing of your personal data by us or on our behalf. Of course, you still have the right to ask us not to process your data in certain ways, and if you do so, we will respect your wishes.

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Please note that we have no control of websites outside the battrecycle.org domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.We encourage you to read the privacy statements on the other websites you visit.

Battrecyle may change this notice from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effectivefrom {PUBLISHING DATE} and is compliant with the General Data Protection Regulation of May 2018.

Cookies

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you.They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:
· Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
· Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
· Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
· Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
· To recognise when you return to our website. We may show you relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Third party website widgets

We also embed some page elements from trusted third parties so that we can provide you with features like Interactive Maps, Like Buttons and Videos. Collectively they make our website more interesting to you as a site visitor, however, most of these come with their own cookies, these companies include Facebook and Google.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to:

· Opt-in to receive marketing communications from us by email, telephone, text message or post.
· Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily by sending an email to {EMAIL ADDRESS} or writing to us at: {MAILING ADDRESS}

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 2018.

Security

We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 2018.